Can Apple afford to be this unresponsive?

Image by ensign_at_e233net via Flickr

This was supposed to be a tweet but it's too twisted of a story for 140 characters.

I visited www.logofogo.sk, a friend's site. A weird pop up appeared (and I've seen it somewhere before):
User name and password are being requested by http://www.logofogo.sk. The site says: idisk.mac.com

When I clicked on Cancel, the site continued loading but the error popped up several more times and I had to click it away.

I coppied the error message and searched for it in Google. I was amazed to find a discussion of the problem on the official Apple site forum going back a month, to September 23. Another users asked in mid-October: Why is my site requiring a password to view?

Aparently, for users browsing with Firefox, the bug affects sites using Apple's Mobile Me service (www.me.com). The service synchronises info between iPhone, mac computers and other Apple devices. I have come across reports going back to 2008 on the problem.

Something seems amiss at Apple if user after user of their pricey software and hardware complain about a massive bug that hurts their websites for weeks, without anyone from the company responding. And I had for a moment considered getting a Mac (kidding, not really).

Some people obviously use the Mobile Me platform for ecommerce publishing. If I was one of them, this would definitely make me reconsider.

Oh and a bonus: when I was composing the tweet that never materialised I wanted to "ping" Apple's Twitter account but they actually don't seem to have one (other than @itunestrailers).