Tuesday 8 July 2008

Tatra Banka, careful about any single-sided moves!

I have complained about Tatra Banka's new, secure but user-unfriendly "solution" for logging into its Internet Banking: the Tatra Banka Card & Reader (I have even had to apologise for insulting Tatra Banka's PR agency, because I had thought anyone writing favourably about the card & reader must have been paid off).

I never activated my card & reader after learning I would never be able to deactivate it again - I will not let my bank force me to lug around a calculator that doesn't fit my wallet just because they think it's secure.

Things have been pretty quiet on the Card & Reader front since the initial campaign introducing the ugly device. I sort of hoped the bank had backed down after learning customers were not all that excited about the new "solution". I noticed they started putting the calculator inside their branches in a glass case on a marble pedestal, which was exactly where I thought the device belongs.

Suddenly, in language reminiscent of orders from the politbyro I learn that Tatra Banka is going to force clients onto the new solution: they have issued "binding procedures" with the threat of "unilateral automatic changes by the bank" (that's my translation, their translator says "the mentioned settings can be changed automatically by bank single-sided." - their bold)

Here is my pledge: once you try this on me I will automatically and single-sided close my current account, move my mortgage to mBank (which can authenticate me pretty well without any stupid devices), return my credit card and never look back.

2 comments:

dusoft said...

amen to that.

dusoft said...

amen to that.